“We don’t just understand your business, we live your business”
The customer service charter sets out our commitments to delivering a high standard of customer service. It outlines the type of service we aim to provide, how to contact us and give feedback, particularly if anything goes wrong and how you can assist us to better serve you.
We will continually work towards improving the standards of service, relationship and ultimately delivery with you. This will be guided by the following key principles: